Digitalising hospitality: how CheckInn's integration with the eQonaq system simplifies migration reporting
Kazakhstan's tourism industry is going through a period of active transformation. As tourist flow grows, hoteliers face not only the task of raising service standards but also the question of strict compliance with state legislation. One of the most sensitive aspects of the job is notifying the internal affairs authorities about the arrival of foreign nationals on time.
The legal framework and the challenges for business
Under Resolution No. 148 of the Government of the Republic of Kazakhstan, the host party is required to send a notification to the Ministry of Internal Affairs within three working days of a foreign guest's entry. Failure to comply carries administrative liability: fines are provided for individuals and legal entities, while foreign nationals themselves face penalties of 10 to 25 MCI (monthly calculation index) or even administrative expulsion. For many hotels, keeping records in eQonaq manually becomes a source of operational stress. Front-desk staff have to enter the same data twice: first into the hotel's internal system (the booking grid), then into the state database. That not only takes time but also raises the risk of human error — an accidental mistake in a surname or passport number can lead to legal complications.The technological solution: CheckInn and eQonaq in synergy
CheckInn, the first hotel automation system developed in Kazakhstan itself, offers a comprehensive solution to this problem. The eQonaq module, integrated into the PMS, makes it possible to fully automate the data transfer process.The key benefits of the integration for hoteliers
- No duplicated data: the information entered into the booking grid when a guest is registered is automatically prepared for submission to the migration service. That frees staff from routine and lets them focus on hospitality.
- High accuracy and security: the integration ensures the transferred details are correct and in line with legal requirements. To speed the process up, CheckInn also works with specialised document scanners that enter data into the system instantly.
- Deadlines met effortlessly: automation makes it possible to send notifications on time, removing the risk of fines for late submission.
- Transparent management: property owners get the full picture of how the hotel runs, where every step of registering a foreign guest is visible and controllable.
